You must contact the Medical Emergency Assistance Company in the event of an illness or accident which may lead to in-patient hospital treatment or before any arrangements are made for repatriation; or in the event of curtailment necessitating your early return home.
You can contact the Medical Emergency Assistance Company, 24 hours a day, 365 days a year on:
Telephone: +44 (0) 20 3819 7170
All other claims please contact:
Claims Settlement Agencies
308-314 London Road
Telephone: 01702 553443
To make a claim for End Supplier Failure including Scheduled Airline Failure, please contact IPP Claims at Sedgwick on 0345 266 1872
To make a claim under the Optional Gadget cover section, please contact Stream Claims Services on 0161 974 1166
For policies purchased before 1st December 2019
The Emergency Assistance Service can be contacted on +44 (0) 20 7748 0513.
To make any other type of claim, please contact Travel Claims Services - click here for details.
Up to £10 million
Emergency medical expenses
worldwide emergency assistance
Up to £4,000
Up to £2,000
* Cover limits are per person, per trip.